CONSUMER FORUM: Forum orders mobile company to pay Rs 5k to consumer over inflated bills …
 

Forum orders mobile company to pay Rs 5k to consumer over inflated bills
Sellotape in 7biscuit packet costs Parle Rs 60,000

SC orders Kolkata hospital to pay Rs 5.96 crore for medical negligence
Illegal bills: DJB to compensate air force man
Air India to pay 1.07 lakhs to passenger for cancelled flight
Pune consumer forum asks builder to pay up
Missed connecting flight? Airlines to bear the brunt
NCDRC bench fines Sahara Rs 50K for not keeping record
Consumer forum can use forensic examination to settle disputes
Forum orders builder to pay 80k to complainant
Rs 1.15L relief for former Jawaharlal Nehru Technological University student
Dentist makes airline pay for losing baggage
Builder penalized for not delivering flat on time
SBI credit card firm asked to pay Rs 12,000 for deficientservice
Consumer court orders Ahmedabad school to refund wrongfullyheld fees
Consumer forum orders Vodafone to pay compensation to doctor
Consumer court relief for credit card fraud victim
Consumer panel reverses order to pay Rs 15,000 to resident
State consumer court awards 6-month jail to TataMotors MD
Doctors in dock for giving anaesthesia, causing death
Can't challenge consumer forum orders in HC: Supreme Court
Delhi hospital asked to pay Rs. 60,000 for medical negligence
Forum directs builder to pay Rs 1.30L as damages
Report medical negligence cases to consumer court: Dr R Ramnarayan
Forum tells medical centre told to pay R5 lakh for death due to negligence
Insect in edible oil bottle, Rs 1L for man 7 years later
Builder asked to pay Rs 2cr for failure to hand over homes

Forum orders mobile company to pay Rs 5k to consumer over inflated bills   Mumbaimirror.com

Dec 4, 2013
The district consumer forum recently asked a mobile service provider to pay Rs 5,000 to a diamond merchant as compensation for slapping a Rs 58,000 mobile bill on him eight years ago.
Dharmesh Shah, a diamond merchant from Opera House was in for a rude shock when his trip in Belgium in 2006 turned out to be more expensive than he anticipated. …

Sellotape in 7 biscuit packet costs Parle Rs 60,000  Timesofindia.indiatimes.com
Nov 13, 2013
MUMBAI: Parle Products Pvt Ltd will have to pay Rs 60,000 as compensation to an Andheri man who found a piece of sellotape inside a Parle Monaco biscuit packet worth Rs 7. A district consumer forum took into consideration a report submitted by the Food and Drug Administration (FDA). …

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SC orders Kolkata hospital to pay Rs 5.96 crore for medical negligence Timesofindia.indiatimes.com

Oct 24, 2013

NEW DELHI: The Supreme Court on Thursday awarded a whopping Rs 5.96 crore as compensation to be paid by Kolkata- based AMRI Hospital and three doctors to a US-based Indian-origin doctor for medical negligence which led to the death of his wife in 1998. …

Illegal bills: DJB to compensate air force man

New Delhi, August 19, 2013

The apex consumer forum has directed Delhi Jal Board (DJB) to pay Rs. 30,000 compensation to Air Chief Marshal (retd) OP Mehra, a former governor of two states, for raising illegal water bills. …

Air India to pay 1.07 lakhs to passenger for cancelled flight  Ndtv.com

August 14, 2013

New Delhi: Air India's unexplained cancellation of a flight to Dubai has led to the Delhi Consumer Commission ordering it to compensate the affected passenger Rs.1.07 lakh for not making alternate arrangements for 11 days.

Commission President Barkat Ali Zaidi and Member Salma Noor accepted the plea of Deepak Kumar Chaudhary, a Delhi resident employed in Abu Dhabi, that the airline's failure to fly him to his destination cost him his 11 days' wages.…

Pune consumer forum asks builder to pay up  Dnaindia

Jul 22, 2013

Pune District Consumer Disputes Redressal Forum chief VP Utpat and member SM Kumbhar have directed city builder to pay Rs51,000 to a dental surgeon who complained that she was not allotted office space even after paying the booking amount.

The builders have been asked to pay the complainant a 10 per cent interest on the amount from April 2008 to date – within six weeks of the order – plus a compensation of Rs10,000 and Rs 2,000 suit charges. …

Missed connecting flight? Airlines to bear the brunt  Times of India

Jul 14, 2013

MUMBAI: In a relief to fliers, the national consumer commission has held that it is the airline’s responsibility to schedule your itinerary in such a way that you don’t miss connecting flights on the same airline. The national commission directed Jet Airways to pay Rs 75,000 and refund the tickets’ cost to a senior citizen couple who missed their connecting flight from Mumbai to Hong Kong in 2010. …

Consumer forum asks ICICI to pay Rs 28 lakh  Indian Express

Jul 11 2013

Chandigarh: The UT States Consumer Disputes Redressal Forum directed the ICICI Bank Ltd to refund to two residents an amount of 26 lakh along with a compensation of Rs 2 lakh for mental agony and physical harassment and cost of litigation to the tune of Rs 25,000. …

NCDRC bench fines Sahara Rs 50K for not keeping record  Hindu

June 27, 2013

Sahara India has been slapped with a fine of Rs 50,000 by the apex consumer commission for failing to put in place a proper accounting system to keep track of the money invested by people in one of its schemes.

“It is indeed a sad state of affairs where the petitioner was taking money for the scheme launched by them (Sahara) for the benefit of the customers and they failed to put in place a proper accounting system to support this scheme,” the National Consumer Disputes Redressal Commission (NCDRC) said. …

Consumer forum can use forensic examination to settle disputes  Business Standard

June 23, 2013

A consumer forum has to follow a summary procedure for the adjudication of complaints. But at times, the authenticity and credibility of the evidence is challenged as fabricated. In such a situation, sometimes, a consumer forum refuses to weigh a complaint on the grounds that it involves adjudication of complicated facts. It, instead, asks the parties to approach the regular civil court. This is incorrect. …

Forum orders builder to pay 80k to complainant  Times of India

Jun 22, 2013

MARGAO: The South Goa district consumer disputes redressal forum (CDRF) directed Master Builders to pay a sum of 80,000 to the buyer of a flat, who complained that the leaking roof had rendered the flat uninhabitable. …

Rs 1.15L relief for former Jawaharlal Nehru Technological University student  Times of India

Jun 22, 2013

HYDERABAD: A city-based consumer court has directed Jawaharlal Nehru Technological University (JNTU), Hyderabad, to pay Rs 1.15 lakh as compensation to a former B Tech student who lost an academic year due to the negligence of his college management and the university. …

Dentist makes airline pay for losing baggage

Jun 22, 2013

PANAJI: South Goa's district consumer forum has ordered Deccan Aviation and Kingfisher Airlines to jointly cough up compensation to the tune of 89,010, after they lost the suitcase of a Margao-based lady dentist in 2008. …

Builder penalized for not delivering flat on time  Times of India

Jun 17, 2013

GURGAON: The State Consumer Redressal Commission, Haryana has penalized a Delhi-based builder for not delivering a flat to a Gurgaon resident.

Earlier, the complainant, MC Goel, had approached the District Consumer Disputes Redressal Forum (DCDRF), which had ordered the builder, GTM Builder and Promoters Private Limited, to pay Rs 20,000 as compensation for delaying possession of a flat. …

SBI credit card firm asked to pay Rs 12,000 for deficient service  DNA

Sunday, Jun 16, 2013

The complainant, Dr Sara Varughese, had alleged that the subsidiary firm of SBI had assured her the credit card issued to her would be free for lifetime, but when her card was renewed an annual fee was charged from her.

A consumer forum has directed SBI Card and Payment Services Ltd to pay Rs12,000 as compensation to a customer for putting her name in CIBIL's defaulters list despite an assurance that the annual fees of her credit card would be free for lifetime. …

Consumer court orders Ahmedabad school to refund wrongfully held fees  Times of India

Jun 15, 2013

AHMEDABAD: An Ahmedabad-based school has been directed to refund the entire amount of Rs 50,000 charged as admission fees along with interest to a parent who had claimed the refund after withdrawing the admissions of both his sons on 10th May 2010 without them attending even a single session of the academic calendar.

According to the case filed with consumer disputes redressal forum (CDRF), Dharmesh Shah had paid admission fees for both his sons at Somlalit School. …

Consumer forum orders Vodafone to pay compensation to doctor  Business Line

Mumbai, May 11, 2013

Holding Vodafone India guilty of deficiency in service, Maharashtra State Consumer Disputes Redressal Forum has upheld a lower court order which asked the service provider to pay Rs.20,000 compensation and Rs 5,000 costs to a doctor for failing to stop unsolicited commercial communications.

“Vodafone had failed to discharge its obligation and acted with imperfection, shortcoming or inadequacy in the nature and manner of purpose, which is required to be maintained by it under the regulations,” observed S R Khanzode and Dhanraj Khamatkar in their order yesterday. …

Consumer court relief for credit card fraud victim

May 06, 2013

The Mumbai Suburban District Consumer Forum has held a nationalised bank guilty of deficiency in service for failing to verify if the signature of a customer matched that on the transaction slip before clearing payment towards a fraudulent credit card transaction. …

Consumer panel reverses order to pay Rs 15,000 to resident

May 3, 2013

RAIPUR: The Chhattisgarh State Consumer Dispute Redressal Commission (CSCDRC) has set aside the order of the Bilaspur district forum directing the Oriental Insurance Company to pay Rs 15000 to a resident whose insured vehicle was stolen. The forum had also directed the company to pay Rs 2000 towards mental harassment and cost of litigation to the complainant.

Rajkumari Agarwal stated in her complaint that her husband, Vinod Agarwal was the owner of hero Honda splendour motorcycle and had obtained comprehensive insurance from the Oriental Insurance Company for one year from September 2009- September 2010. …

State consumer court awards 6-month jail to Tata Motors MD

May 02, 2013

Failing to comply with its orders, the state consumer disputes redressal commission, Chandigarh, has awarded six months' imprisonment to managing directors of Tata motors and Hind motors.

The orders came while disposing of the execution application filed by Manmohan Lal Sarin, a resident of Sector 4, Chandigarh. Irked over the "contumacious defiance", the consumer commission awarded six months imprisonment to the managing director of Tata Motors Limited, Mumbai, Karl Slym, and managing director Hind Motors Ltd, Chandigarh, Ashish Mohan Gupta. …

Doctors in dock for giving anaesthesia, causing death

Apr 29, 2013

MUMBAI: Dubbing a doctor a "quack" for administering anaesthesia despite not being qualified to do so, the state consumer commission has observed that no doctor can do a specialized job if he or she does not have the necessary qualification. …

Can’t challenge consumer forum orders in HC: Supreme Court

Apr 29, 2013

Subject: Consumer forum's order cannot be challenged in a writ petition

Backdrop: The Consumer Protection Act offers a three-tier redressal mechanism for resolution of consumer disputes. The Act provides a comparatively simpler, inexpensive and speedy mechanism for settlement of consumer grievances. If a party is not happy with an order, it can file an appeal before the next level tribunal, constituted under the Act.

Sometimes certain manufacturers, traders and service providers try to bypass the statutory channel of appeals. …

Delhi hospital asked to pay Rs. 60,000 for medical negligence  Ndtv.com

April 25, 2013

New Delhi: A city-based hospital has been directed by consumer forum to pay Rs. 60,000 as compensation to an accident victim, for taking X-ray of his uninjured leg and recommending that neither of his legs required any treatment.

The New Delhi District Consumer Disputes Redressal Forum held Jaipur Golden Hospital guilty of medical negligence and expressed displeasure over the hospital's "attitude" of describing the incident as a "clerical mistake". …

Bank bounces cheque, told to pay customer Rs 10k

Apr 22, 2013

BANGALORE: The KG Road branch of Vijaya Bank was ordered to pay Rs 10,000 as compensation and Rs 1,000 as litigation cost to an SB account holder for bouncing a cheque issued by the latter to another party, despite the amount being available in his account.

The order was passed by Bangalore IV Additional District Consumer Disputes Redressal Forum, Bangalore Urban district, on April 12, based on a complaint from a senior citizen and veterinary (wildlife) consultant, Dr NK Rai, 71, against the bank. …

Forum directs builder to pay Rs 1.30L as damages

Apr 16, 2013

MARGAO: The South Goa consumer disputes redressal forum (SGCDRF) has, in an order passed recently, directed Narendra Kerkar, a builder, to pay compensation of 1.30 lakh to Satyawati Usgaonkar from Margao, towards compensation for not giving possession of the flat booked by Usgaonkar.

According to the complaint, Usgaonkar booked a flat admeasuring 76 sq m on the second floor of the building constructed by Kerkar at Fatorda for a total consideration of 6 lakh. …

Errant builder told to pay over Rs.50 lakh to flat applicant  HT News

April 09, 2013

Delhi Consumer Disputes Redressal Commission member Salma Noor and Member (Judicial) V.K. Gupta held R.S. Builtwell and its director guilty of deficiency in service and gave them time till April 30 to refund the entire cost of the 1,248.05 sq.ft. flat, with interest, and compensation to complainant Arun Patwal, a resident of Janakpuri in west Delhi. …

Forum tells medical centre told to pay R5 lakh for death due to negligence  HT

April 03, 2013

The district consumer disputes redressal forum has asked local Vardaan Medical Centre to pay Rs. 5 lakh penalty to a Hoshiarpur family for the death of a woman allegedly due to negligence in performing a fibroid surgery. Balwinder Singh, a resident of Manjhpur village, Hoshiarpur, husband of deceased Davinder Kaur, her father-in-law Swaran Singh and mother-in-law Nirmal Kaur had lodged a complaint under Section 12 of the Consumer Protection Act on July 10, 2008, against Vardaan Medical Centre surgeon Dr Lakhwinder Singh, gynaecologist Dr Sonia Kamboj, owner Dr Vareesh Kumar and anaesthetist Dr Monika Goel. …

Report medical negligence cases to consumer court: Dr R Ramnarayan

Apr 02, 2013

A young woman and mother of two, Shailaja has been reduced to a completely vegetative state reportedly because of an anaesthesia overdose she underwent while in for a surgery. Today, she cannot eat, speak or move. She is completely immobile, all because her family say an overdose of anaesthesia. What should happen in such cases of medical negligence? Dr R Ramnarayan, a top neurosurgeon who has offered his help to Shailaja joined IBNLive readers for an interaction on the issue. …

Insect in edible oil bottle, Rs 1L for man 7 years later

Mar 23, 2013

MUMBAI: The South Mumbai District Consumer Disputes Redressal Forum has directed an edible oil manufacturing company and a store to pay Rs 1.05 lakh compensation to a south Mumbai man who found a fly in a 500ml bottle he purchased for Rs 28.80 in 2005.

The forum said: "All the parties involved were responsible for supplying the contaminated edible oil manufactured and sold to the complainant and caused him financial loss and mental agony." …

Builder asked to pay Rs 2cr for failure to hand over homes TOI News

Mar 17, 2013

MUMBAI: In one of the highest payouts in a consumer complaint in recent months, the Maharashtra State Consumer Disputes Redressal Commission has ordered a builder to pay a total of Rs 1.97 crore in compensation to 82 complaints, after they never received possession of residential premises booked in Thane in 1997. …


 
     
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